1. Warranty period

2. Maintenance method

Customers can contact online customer service or fill in self-service application service and choose the maintenance mode of mail. If quality problems occur within 30 days, the return postage will be borne by Jiaweishi

3. Free warranty is not provided in the following cases

The warranty period of the product is three years from the date of receipt. Free warranty for the first year and cost maintenance for the next two years.

Free warranty is not provided in the following cases:

1The product or part exceeds the corresponding warranty period;

2Failure or damage caused by wrong or improper use, maintenance or storage, such as improper handling; Not used according to the reasonable intended use of the product; Improper plugging of external equipment; Falling or improper external force collision and extrusion;

3Contact or exposure to improper temperature, solvent, acid and alkali, water immersion or humid environment; And products or components (such as shell, LED screen, interface, components, circuit, etc.) broken, rusted, damaged, etc. caused by insect bite, mouse bite or foreign matter intrusion;

4Failure or damage caused by installation, repair, change, addition or disassembly by non-authorized organizations or personnel of Jiaweishi;

5There is no valid sales invoice or warranty card, unless otherwise specified in this document;

6Failure or damage caused by the use of software that is not legally authorized, non-standard or non-public;

7Failure or damage caused by force majeure or accidents;

8Any fault or damage caused by the product during transportation;

After the expiration of the warranty period and for the equipment that is not covered by the free warranty regulations, users can still get the repair service of the company, but they need to charge the spare parts and maintenance costs as appropriate.